How to Successfully File a Complaint

At one time or another we have all been victims of bad service or an inferior product. Nothing is more frustrating than handing over your hard earn money and not getting what you expected in return. You want to complain but what good will it do? Well, it all depends on how you go about … [Read more…]

Skip the Safety Drill: Get Kicked off the Cruise Ship

On May 12, 2012 the cruise line Seabourn gave the boot to an elderly couple from California after the wife missed the the ship’s mandatory passenger safety drill before the ship departed Lisbon.  According to the couples travel agent, they had booked a 20 day, three leg cruise from Rome to Hamburg, Germany and had … [Read more…]